Jennifer took care of us when we arrived on a late Saturday night. We needed a ground floor room and she set us up well. Room was clean, beds soft and comfy, and various pillows to choose from on the bed. Bathroom handiable and perfect for the needs of our senior companions. Nice offering of TV stations - including Hallmark. If we had the time it would have been nice to check out their hot tub - seemed inviting. Enjoyed the breakfast (a little bit too much) with a standard continental breakfast and then some!! Biscuit and gravy and mini waffle maker were some nice upgrades. Thanks again Jennifer for all your help. Nice hotel at the base of UCSC hill and right across from Ferrell’s donuts and Safeway shopping center. Great location. Newly remodel. Wonderful staff.

I had just moved out of my old house waiting on the new one to be ready and stayed here for one night and then extended it a week. When I checked in I could barely speak as I had strep throat so it was difficult to communicate. I was put at ease as Jennifer took care of me and understood how bad I was feeling and went out of her way to give me an early check in. I was so grateful for not having to sit around three hours waiting to rest, she’s the best!! Thank you again for a great stay and I highly recommend this Inn for the location, cleanliness and hospitality plus!

Delighted upon arrival that is been upgraded to a larger, quieter room without even asking. I felt truly hosted by the generous breakfast and warm welcome. Amenities exceeded expectation, big warm blanket in the closet, nice products, plenty of spare towels, decent water pressure. Plus a hot tub! This hotel is around the corner from my son’s home - walking distance - and I’ll be back with my swimsuit.

minutes away from the boardwalk and another beautiful coastal park. front desk staff was very helpful. rooms were spacious and had new wooden flooring. unfortunately, there was no pool, no fitness center, and no laundry facility on site. if those are not something you need or want, this is a good option. no black out blinds or drapes, just the wooden blinds that let some light through. pillow was firm, no soft pillows in my room. beds were fine. small cute outdoor sitting area with a serene water fountain. breakfast from 7-10, I'm a firm believer that the early birds and later folks should be accommodated to extend from 6 and ideally to 11, but 10 isn't bad. breakfast room is pretty small and not much for hot options unless you're willing to overkill on carbs. overall, given the price, i might still return.

I usually do research and look around for the best combination of deals and ratings. I didn't have the chance to do this with my most recent stay in Santa Cruz. It was a very impromptu trip, but I was pleasantly surprised by our stay at Mission Inn. Rooms were clean and welcoming. The staff members I interacted with were friendly and helpful. For the location, I feel the average pricing is pretty good. My only problem was that parking did feel a little limited, especially since a lot of people don't know how to maneuver their own vehicles. I always did end up finding a place to park though.